We print it. You love it. Leave us a review!
At Wallace Print, we understand that timely, secure, and reliable delivery is a critical component of the printing process. With over 30 years of experience in the large format printing industry, we take pride in not only delivering high-quality printed materials but also ensuring they reach their destination on time and in pristine condition. Whether you’re a marketing agency managing multiple client campaigns or a business preparing for an event or in-store promotion, our delivery processes are built to support your requirements.
Once your order is placed and artwork is submitted, our in-house team of print professionals will carry out a thorough check to ensure that your files meet all necessary production standards. If any issues arise, we will contact you directly to resolve them before print production begins. This extra level of detail ensures your project runs smoothly and without costly delays.
After the print has been completed, our finishing department carefully packs your order using appropriate protective materials, whether it’s a single unit or a large multi-site campaign. We dispatch orders using trusted and reputable carriers such as DX and DPD for overnight courier services, and for bulkier or oversized items, we work with established pallet shipment providers to ensure secure transportation.
Our dispatch team ensures all consignments are labelled clearly, accurately documented, and handled with care from our warehouse through to delivery.
Once your goods have left our premises, you will receive a dispatch notification via email, including tracking details. This allows you to monitor your parcel’s journey and prepare for its arrival. Standard deliveries are made Monday to Friday, and next-day services are available for qualifying orders.
Please note that once your order has left Wallace Print, we are not liable for any delays or damages incurred in transit. However, our team is on hand to help you resolve any delivery issues quickly and efficiently.
We appreciate that deadlines can be tight, particularly for events, exhibitions or retail campaigns. That’s why we offer a next-day delivery service on selected products, provided the order and artwork are confirmed before 12:00pm. This service is subject to stock, production capacity, and product specifications.
To guarantee the most suitable turnaround, we recommend speaking directly with your account manager or contacting our team at sales@wallaceprint.com before placing a time-sensitive order.
While Wallace Print does not currently offer an online portal for order tracking, our approach to customer service remains hands-on and personal. Each of our clients is assigned an account manager who serves as your point of contact from quotation through to delivery. If you need an update on the status of your order, simply contact your account manager directly via email or phone.
We pride ourselves on our responsiveness and are always available to offer assistance, advice, or updates on delivery status.
Our experienced installation team will coordinate directly with you to arrange a suitable time and date. We offer professional installation across the UK, ensuring your graphics are applied safely and to the highest standard.
Yes, we regularly deliver to third-party sites, including direct-to-client addresses, retail stores, and event venues. Please include delivery instructions and any relevant contact details with your order.
Yes. We offer white-label and plain packaging for trade print clients or those delivering directly to end customers. Let us know at the point of ordering if this is required.
There is no minimum quantity, but we do have a minimum order charge of £150. This ensures we can maintain high-quality production standards and cover setup and material costs.
When you receive your quote or place an order, we’ll advise an estimated delivery date. Once dispatched, you’ll receive tracking details from the courier service. For urgent updates, please contact your account manager.
If your order does not arrive on time or is damaged in transit, please contact us immediately. While we cannot take responsibility for courier delays, we’ll work with you to resolve the issue and find a suitable solution as quickly as possible.
Yes, if you prefer, you can arrange to collect your order directly from our facility. Please contact us in advance to schedule a collection time.
If you have any concerns or questions regarding delivery, please don’t hesitate to contact your account manager or our customer service team. We’re here to help ensure that your project is delivered on time and to the highest standards.
Get in touch via our contact form to find out more about how Wallace Print can help you transform your print project. Our expert account managers are on hand to provide advice, quotes, and assistance – however, and wherever you need it.
Get in touch via our contact form to find out more about how Wallace Print can help you transform your print project.